Privacy Notice

Welcome to PANGASINAN III ELECTRIC COOPERATIVE

This Privacy Notice informs you of our policy regarding the data we collect and how we use, transfer/disclose, and store/retain/dispose or otherwise process your personal data.

We respect your right to privacy and aim to comply with the requirements of all relevant privacy and data protection laws, particularly the Data Privacy Act of 2012 (DPA). As in the case of the National Privacy Commission (NPC), we also seek to strike a balance between your personal privacy and the free flow of information, especially when pursuing our legitimate interests and when necessary to carry out our responsibilities in providing quality service at a reasonable cost for the satisfaction of the Member-Customer-Owners.

In this NOTICE, the terms “data” and “information” are used interchangeably. When we speak of “personal data,” the term includes the concepts of personal information, sensitive personal information, and privileged information. The first two are typically used to identify you distinctively. For their exact definitions, you may refer to the DPA text or visit the office of the PANGASINAN III ELECTRIC COOPERATIVE Data Protection Officer. You should also note that while we give examples here to explain this Privacy Notice in simple and clear language, such examples do not form an exhaustive list of all the data that we process.

Information We Collect, Acquire, or Generate

We collect, acquire, or generate your personal data in many forms. These may consist ofwritten records, photographic and video images, digital material, and even biometricrecords. Examples include:

1. Information you provide us during your registration.

When you register with us, we collect, among others:

directory information, (i.e., Name, Address, Gender, Birthdate, Birthplace, Telephone numbers, Email Address, Citizenship, Education, Age, Contact information, race/ethnic origin, IDs issued by private companies that are duly registered with the Securities and Exchange Commission, student IDs for those who are not yet of voting age (below 18 years old), political association, philosophical beliefs, health records/ medical information(previous or current), sexual life/ preference / practice, age, gender, date of Birth, and nationality. and other relevant information in connection with the transactions with the PANGASINAN III ELECTRIC COOPERATIVE );
data about your personal circumstances, such as your family background, history, marital status, payroll, and benefits information, Government Loan Records, Internal Loan Records, and other relevant circumstances and employment records; and
any or all information obtained through interviews and/or other forms of personal data collection

2. Information we process or generate after the collection

When applying to PANGASINAN III ELECTRIC COOPERATIVE , as an employee or customer, we may also collect additional information about you, including:

Name (not necessarily complete name - middle name would suffice)
Personal details (age, sex, gender, race, nationality, place of birth,address, contact information, name of spouse or relatives, etc.)
Photo, video, or audio of an individual
Identification Card or Number (government-issued ID, company ID, school ID, etc.)
Reference numbers or unique identifiers that can be traced to anindividual (account number, transaction reference number, etc.)
Financial information (bank account number, credit card number,source of fund or income, deposit information, etc.)
Business or employment information (position, job description, contact information, salary, name of employer or business, nature of self-employment or business, etc.)
Device and network-related information (user credentials, cookie information, geolocation, MAC address, device ID, device type, browser type, OS type, IP address, plug-in details, etc.),
Educational information
Health information (vaccination record, medical record, health background, etc.)
Criminal Information (pending cases, offense committed,convictions, etc.)
Knowledge and Belief Information (religious affiliations, political views, etc.)
Letters and communications (between attorney and client / doctorand patient / spouses / religious ministers / public officers)
Other Personal Data that can be identified to a person

We may obtain these additional personal data when you:

Register in the Member-Customer-Owner Organization
Apply for employment within Pangasinan III Electric Cooperative
Employment as an Outsourced Personnel by our Service Providers and/or Contractors
Attend the Annual General Assembly Meeting, District Elections and Other Institutional activities
Request for the Updating of Membership Records
Request for financial assistance through the Cooperative’s Programs
Online Billing Inquiries
Report Services Issues through the satellite offices, phone call, SMS and online.

3. Unsolicited Information

There may be instances when personal information is sent to or received by us even without our prior request. In such cases, we will determine if we can legitimately keep such information. If it is not related to any of our legitimate interests, we will immediately dispose of the information in a way that will safeguard your privacy. Otherwise, it will be treated in the same manner as information you provide us as confidential and secure.

Suppose you supply us with personal data of other individuals (e.g., heirs). In that case, we will request you to certify that you have obtained the consent of such individuals before providing us with their personal data via consent form from the PANGASINAN III ELECTRIC COOPERATIVE Data Protection Officer (DPO).

How We Use Your Information

To the extent permitted or required by law, we use your personal data to pursue our legitimate interests as a private institution, including a variety of administrative, research, historical, and statistical purposes. For example, we may use the information we collec tfor purposes such as but not limited to:

Job Application
Payroll Processing
Meter Reading and Billing Purposes
Membership Records
Service-related Activities
Institutional Programs and Activities

We consider the processing of your personal data for these purposes to be necessary for the performance of our contractual obligations to you, for our compliance with a legal obligation, to protect your vitally important interests, including your life and health, for the performance of tasks we carry out in the public interest (e.g., public order, public safety, etc.), or for the pursuit of the legitimate interests of PANGASINAN III ELECTRIC COOPERATIVE or a third party, among others. We understand that the DPA imposes stricter rules for processing sensitive personal information and privileged information, and we are fully committed to abiding by those rules.

If we require your consent for any specific use of your personal data, we will collect it at the appropriate time.

Please note further that we will not subject your personal data to any automated decision making process without your prior consent.

How We Share, Disclose, or Transfer Your Information

To the extent permitted or required by law, we may also share, disclose, or transfer your personal data to other persons or organizations in order to uphold your interests and/or pursue our legitimate interests. For example, we may share, disclose, or transfer your personal data for purposes such as:

Membership Application
Payroll Processing
Meter Reading and Billing Purposes
Service Disconnection
Reportorial Requirements to the Regulatory Agencies

How We Store, Retain, and Dispose of your Information

Your personal data is stored and transmitted securely in a variety of paper and electronic formats, including databases that are shared between the PANGASINAN III ELECTRIC COOPERATIVE different units or offices. The only people able to access data covered by this policy are those covered under this policy and whose functions necessarily require them to access such data. Rest assured that our use of your personal data will not be excessive. This policy applies to:

The departments/units of PANGASINAN III ELECTRIC COOPERATIVE
All employees, customers, former employees of PANGASINAN III ELECTRIC COOPERATIVE
All contractors, vendors, suppliers, and other people working on behalf of PANGASINAN III ELECTRIC COOPERATIVE

General Staff Guidelines

The only people able to access data are those covered under this policy and whose functions necessarily require them to access such data.

Unless otherwise provided by law or by appropriate PANGASINAN III ELECTRIC COOPERATIVE policies, we will retain your relevant personal data indefinitely for historical and statistical purposes. A retention period is provided by law and/or PANGASINAN III ELECTRIC COOPERATIVE policy, all affected records will be securely disposed of after such period.

Your Rights with Respect to Your Personal Data

We recognize your rights with respect to your personal data, as provided by the DPA. If you wish to exercise any of your rights, or should you have any concern or question regarding them, this Notice, or any matter involving PANGASINAN III ELECTRIC COOPERATIVE and data privacy, you may contact PANGASINAN III ELECTRIC COOPERATIVE DPO at the DPO Office e-mail address: dpo@panelco3.com.ph.

Changes in the Privacy Notice

We may, from time to time, make changes to this Privacy Notice. On such occasions, we will let you know through our website and, when permissible, other means of communication. Any modification is effective immediately upon posting on the website.

Other PANGASINAN III ELECTRIC COOPERATIVE Policies

Other policies of PANGASINAN III ELECTRIC COOPERATIVE , which are not inconsistent with this Privacy Notice, will continue to apply. Suppose any provision of this Notice is found to be unenforceable or invalid by any court having competent jurisdiction. In that case, the invalidity of such provision will not affect the validity of the other provisions, which shall remain in full force and effect.

Protecting yourPrivacy is our Priority

Privacy Notice